For plumbing companies
Burst pipes don’t wait for business hours
Qourlex AI answers every call to your plumbing business in under 2 seconds, day or night. It books the drain cleanings and water heater quotes, and it gets a flooded-kitchen call to you while the water is still running.
- Answers in under 2 seconds
- Nights, weekends and holidays
- Text and email alerts
Tap a call to see how it’s handled
Hear it yourself
Hear it take an emergency plumbing call
1:58. Unedited test call. A burst pipe and a flooded kitchen; caller details captured and sent to the team.
Missed-call calculator
What are missed calls costing you?
What an unanswered plumbing call is worth, worked out from your own numbers. Move the sliders or tap a typical job.
40 calls a week
$336 per job
Or reset to the national average:
HomeAdvisor national average. Most jobs run $180 to $494. HomeAdvisor, cost to hire a plumber
Work going to competitors every month
$4,780
That’s about $57,360 a year.
- Calls a month 173
- Never reach a person 83
- Jobs that would have booked 14
Of every 100 calls, 48 never reach a live person. We apply the same qualification and booking rates (38% and 45%) to those unanswered calls as Invoca measured on answered ones, on the assumption they would have converted the same way. It’s an estimate of what you’re likely losing, not a forecast.
Job values: HomeAdvisor cost guides (Repair an AC Unit, Hire a Plumber, Hire an Electrician, Repair a Roof). Call outcomes: Invoca 2026 Home Services Lead Conversion Benchmarks, based on 70M+ tracked calls.
21% of consumers say that when a business doesn’t answer, they immediately call another one. CallRail, survey of 1,000 US consumers (Sep 2025)
Your busiest nights are the coldest ones
State Farm handled more than 20,000 frozen and burst pipe claims between January 2024 and June 2025, with an average payment above $30,000. Those calls come in on freezing nights, when most offices are closed.
Calls it handles
Pick a call. See what happens.
You decide what counts as urgent. These are the calls most plumbers put on that list, and the ones that get you a text and an email the moment they come in.
Emergencies
Everyday calls
Burst or leaking pipe
Water spreading through a home or business. Shut-off and electrical safety come first, then the address.
Answered in under 2 seconds
Day or night, weekends and holidays.
Recognized as an emergency
It checks the call against the emergency rules you set.
Safety steps first
Shut off the main water valve and leave the faucets open.
Details collected
Name, callback number, address and what’s happening, in the caller’s words.
You’re alerted right away
An instant text and email with everything you need to call back.
The receptionist is not an emergency service. Anyone in danger is told to call 911 first, and you approve every safety step it gives during setup.
Pricing
The same simple pricing for every trade
$1,500 one-time setup
We build, connect and test the whole system inside your own accounts. You own it.
$300 to $500 per month
Ongoing management, updates and support.
Call usage billed at cost on your own account
Roughly $90 to $150 a month for typical volume.
Setup
Built inside your accounts, live in days
Jobs go straight into the calendar or field service software you already run, including ServiceTitan, Housecall Pro, Jobber and Google Calendar.
We learn your business
Services, prices you want quoted, service area, hours and what counts as an emergency.
We build and test it
The agent, your phone number and the connections to your calendar, set up in accounts you own.
It goes live
Every call is answered, and you get a summary by text and email after each one.
FAQ
Common Questions
We set it up with your own list of what counts as an emergency, such as burst pipes, sewer backups, no water or a gas smell. Those calls are flagged and sent to you by text and email right away. Everything else is booked or logged for a callback.
Only the safety steps you approve. Most plumbers start with shutting off the main water valve and staying away from wet electrical equipment. Then it collects the address and details and alerts you.
It shares only the prices you give it, like your service call fee or the starting price for a drain cleaning. Anything that needs a site visit is booked as an estimate or passed to you.
They are answered the same way as daytime calls. Emergencies reach you immediately. Routine work is booked into your next open slot, or logged with the caller’s details so you can call back in the morning.
Yes, those are among the tools we connect, along with Google Calendar and most CRMs. We confirm the exact setup for your business on the demo call.
Hear it answer your calls
Book a free 15-minute demo. We’ll show you an agent set up for a business like yours, answering a live call.